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solid var(--border);border-radius:8px;color:var(--text);font-size:.93rem;padding:10px 14px;outline:none;transition:border-color .15s,box-shadow .15s;width:100%;box-sizing:border-box;font-family:inherit}._input_rzwun_397:focus{border-color:var(--accent);box-shadow:0 0 0 3px #4f8ef71f}._input_rzwun_397::placeholder{color:var(--muted);opacity:.55}._textarea_rzwun_439{resize:vertical;min-height:140px;line-height:1.6}._charCount_rzwun_443{align-self:flex-end;font-size:.72rem;color:var(--muted);opacity:.6;margin-top:-2px}._errorBox_rzwun_459{display:flex;align-items:center;gap:8px;background:#ef44441a;border:1px solid rgba(239,68,68,.3);color:#f87171;border-radius:8px;padding:10px 14px;font-size:.875rem;margin-bottom:4px}._submit_rzwun_485{width:100%;justify-content:center;font-size:1rem;padding:13px 20px;gap:8px}._spinner_rzwun_501{width:15px;height:15px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:_spin_rzwun_501 .6s linear 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rgba(79,142,247,.25);color:var(--accent);font-size:.85em;font-weight:700}._tips_rzwun_621{display:flex;flex-direction:column;gap:14px;position:sticky;top:88px}._sideCard_rzwun_637{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:20px 22px}._sideTitle_rzwun_651{font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin-bottom:14px}._tipsList_rzwun_669{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:10px}._tipItem_rzwun_673{display:flex;gap:10px;font-size:.86rem;color:var(--text);line-height:1.5;align-items:flex-start}._tipIcon_rzwun_691{display:flex;align-items:center;flex-shrink:0;color:var(--muted);margin-top:1px}._timeGrid_rzwun_697{display:flex;flex-direction:column;gap:10px}._timeRow_rzwun_701{display:flex;align-items:center;gap:9px;font-size:.875rem;color:var(--text)}._dot_rzwun_717{width:7px;height:7px;border-radius:50%;flex-shrink:0}._dotRed_rzwun_731{background:#f87171}._dotBlue_rzwun_733{background:#60a5fa}._dotViolet_rzwun_735{background:#a78bfa}._timeVal_rzwun_739{margin-left:auto;font-size:.78rem;color:var(--muted);white-space:nowrap}._tabBar_rzwun_755{display:flex;gap:3px;margin-top:22px;background:#ffffff0d;border:1px solid var(--border);border-radius:10px;padding:3px;width:fit-content}._tab_rzwun_755{padding:6px 22px;border-radius:7px;background:transparent;border:none;cursor:pointer;font-size:.875rem;font-weight:500;color:var(--muted);transition:background .15s,color .15s;line-height:1.4}._tab_rzwun_755:hover{color:var(--text)}._tabActive_rzwun_807{background:var(--accent);color:#fff!important;box-shadow:0 1px 6px #4f8ef766}._sessionBar_rzwun_819{display:flex;align-items:center;gap:8px;background:#4f8ef712;border:1px solid rgba(79,142,247,.18);border-radius:10px;padding:8px 14px;margin-bottom:20px;color:var(--muted)}._sessionEmail_rzwun_843{font-size:.8rem;font-weight:500;color:var(--text);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._sessionSignOut_rzwun_863{display:flex;align-items:center;gap:5px;background:none;border:none;color:var(--muted);font-size:.75rem;font-weight:500;cursor:pointer;padding:2px 6px;border-radius:6px;font-family:inherit;white-space:nowrap;transition:color .15s,background .15s}._sessionSignOut_rzwun_863:hover{color:#f87171;background:#f871711a}._otpInput_rzwun_905{text-align:center;font-size:1.6rem!important;font-weight:700!important;letter-spacing:.35em!important;font-variant-numeric:tabular-nums}._ticketCard_rzwun_923{position:relative;display:flex;align-items:center;gap:14px;padding:14px 16px 14px 0;background:var(--surface);border:1px solid var(--border);border-radius:12px;cursor:pointer;text-align:left;overflow:hidden;transition:background .18s,border-color .18s,transform .12s;width:100%}._ticketCard_rzwun_923:hover{background:var(--surface2);transform:translateY(-1px)}._tkAccent_rzwun_965{flex-shrink:0;width:4px;align-self:stretch;border-radius:0 3px 3px 0;background:var(--border);transition:background .18s}._tkOpen_rzwun_981 ._tkAccent_rzwun_965{background:#22c55e}._tkProgress_rzwun_983 ._tkAccent_rzwun_965{background:#fbbf24}._tkClosed_rzwun_985 ._tkAccent_rzwun_965{background:#6b7280}._tkBody_rzwun_989{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}._tkSubject_rzwun_1003{font-size:.925rem;font-weight:600;color:var(--text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._tkMeta_rzwun_1019{font-size:.75rem;color:var(--muted);text-transform:capitalize}._tkBadge_rzwun_1031{flex-shrink:0;font-size:.7rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;padding:3px 10px;border-radius:20px}._tkBadge_rzwun_1031._tkOpen_rzwun_981{background:#22c55e1f;color:#22c55e;border:1px solid rgba(34,197,94,.25)}._tkBadge_rzwun_1031._tkProgress_rzwun_983{background:#fbbf241f;color:#f59e0b;border:1px solid rgba(251,191,36,.25)}._tkBadge_rzwun_1031._tkClosed_rzwun_985{background:#6b72801a;color:#9ca3af;border:1px solid rgba(107,114,128,.2)}._tkArrow_rzwun_1057{flex-shrink:0;color:var(--muted);margin-right:14px;transition:color .18s,transform .18s}._ticketCard_rzwun_923:hover ._tkArrow_rzwun_1057{color:var(--accent);transform:translate(2px)}._attachHint_rzwun_1083{font-weight:400;text-transform:none;letter-spacing:0;font-size:.72rem;color:var(--muted);margin-left:4px}._fileDropzone_rzwun_1101{display:flex;align-items:center;gap:10px;padding:14px 16px;border:1px dashed var(--border);border-radius:10px;background:var(--surface2);cursor:pointer;color:var(--muted);font-size:.875rem;transition:border-color .15s,background .15s,color .15s;-webkit-user-select:none;user-select:none}._fileDropzone_rzwun_1101:hover{border-color:var(--accent);background:#4f8ef70d;color:var(--accent)}._fileDropzoneCompact_rzwun_1139{padding:9px 14px;font-size:.825rem}._fileList_rzwun_1143{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:6px}._fileItem_rzwun_1147{display:flex;align-items:center;gap:8px;padding:7px 12px;background:var(--surface2);border:1px solid var(--border);border-radius:8px;font-size:.825rem}._fileItemIcon_rzwun_1167{display:flex;align-items:center;flex-shrink:0;color:var(--accent)}._fileName_rzwun_1169{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text)}._fileSize_rzwun_1171{font-size:.72rem;color:var(--muted);flex-shrink:0}._fileRemove_rzwun_1175{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:20px;height:20px;border:none;background:none;color:var(--muted);cursor:pointer;border-radius:4px;padding:0;transition:background .12s,color .12s}._fileRemove_rzwun_1175:hover{background:#f8717126;color:#f87171}._attachList_rzwun_1197{list-style:none;padding:0;margin:6px 0 0;display:flex;flex-direction:column;gap:4px}._attachItem_rzwun_1201{display:flex;align-items:center;gap:7px;background:#ffffff0a;border:1px solid var(--border);border-radius:7px;padding:5px 10px}._attachIcon_rzwun_1213{display:flex;align-items:center;flex-shrink:0;color:var(--muted)}._attachLink_rzwun_1215{background:none;border:none;color:var(--accent);cursor:pointer;font-size:.8rem;font-family:inherit;padding:0;text-align:left;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1;text-decoration:underline;text-decoration-color:#4f8ef759;text-underline-offset:2px;transition:text-decoration-color .15s}._attachLink_rzwun_1215:hover{text-decoration-color:var(--accent)}._attachSize_rzwun_1237{font-size:.7rem;color:var(--muted);flex-shrink:0}._threadContainer_rzwun_1245{display:flex;flex-direction:column}._threadHeader_rzwun_1255{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:20px;margin-bottom:4px;border-bottom:1px solid var(--border)}._threadMeta_rzwun_1275{display:flex;align-items:center;flex-wrap:wrap;gap:6px;margin-bottom:8px}._threadId_rzwun_1291{font-size:.72rem;font-weight:700;letter-spacing:.08em;color:var(--muted);text-transform:uppercase}._threadCat_rzwun_1307{font-size:.72rem;font-weight:600;text-transform:capitalize;color:var(--muted);background:#ffffff0d;border:1px solid var(--border);border-radius:20px;padding:2px 9px}._tsSOpen_rzwun_1331,._tsSProgress_rzwun_1331,._tsSClosed_rzwun_1331{border-radius:20px;padding:2px 9px;font-size:.72rem;font-weight:700}._tsSOpen_rzwun_1331{color:#22c55e;background:#22c55e1a;border:1px solid rgba(34,197,94,.2)}._tsSProgress_rzwun_1331{color:#f59e0b;background:#fbbf241a;border:1px solid rgba(251,191,36,.2)}._tsSClosed_rzwun_1331{color:#9ca3af;background:#6b728014;border:1px solid rgba(107,114,128,.15)}._threadSubject_rzwun_1351{font-size:1.1rem;font-weight:700;letter-spacing:-.015em;color:var(--text);margin:0}._threadBackBtn_rzwun_1367{display:flex;align-items:center;gap:5px;background:none;border:1px solid var(--border);color:var(--muted);cursor:pointer;font-size:.8rem;font-weight:500;white-space:nowrap;flex-shrink:0;padding:6px 12px;border-radius:8px;transition:border-color .15s,color .15s,background .15s;font-family:inherit}._threadBackBtn_rzwun_1367:hover{border-color:#fff3;color:var(--text);background:#ffffff0a}._threadMessages_rzwun_1415{display:flex;flex-direction:column;gap:18px;padding:22px 0;max-height:440px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:var(--border) transparent}._threadMessages_rzwun_1415::-webkit-scrollbar{width:4px}._threadMessages_rzwun_1415::-webkit-scrollbar-track{background:transparent}._threadMessages_rzwun_1415::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}._msgRow_rzwun_1445{display:flex;flex-direction:column;max-width:82%}._msgRowUser_rzwun_1447{align-self:flex-end;align-items:flex-end}._msgRowAdmin_rzwun_1449{align-self:flex-start}._msgMeta_rzwun_1453{display:flex;align-items:center;gap:6px;margin-bottom:5px}._msgRowUser_rzwun_1447 ._msgMeta_rzwun_1453{flex-direction:row-reverse}._msgAvatar_rzwun_1473{width:22px;height:22px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0}._msgAvatarUser_rzwun_1491{background:#a78bfa26;border:1px solid rgba(167,139,250,.25);color:#a78bfa}._msgAvatarAdmin_rzwun_1493{background:#4f8ef726;border:1px solid rgba(79,142,247,.25);color:var(--accent)}._msgSender_rzwun_1497{font-size:.75rem;font-weight:600;color:var(--text)}._msgTime_rzwun_1499{font-size:.7rem;color:var(--muted);opacity:.7}._msgBubble_rzwun_1505{padding:12px 16px;font-size:.9rem;line-height:1.65;white-space:pre-wrap;word-break:break-word}._msgBubbleAdmin_rzwun_1521{background:#4f8ef71a;border:1px solid rgba(79,142,247,.2);border-radius:4px 14px 14px;color:#dce9ff}._msgBubbleUser_rzwun_1525{background:var(--surface2);border:1px solid var(--border);border-radius:14px 4px 14px 14px}._msgBubbleOriginal_rzwun_1527{background:#ffffff08;border:1px solid var(--border);border-radius:14px 4px 14px 14px}._replyArea_rzwun_1533{border-top:1px solid var(--border);padding-top:20px;display:flex;flex-direction:column;gap:10px}._replyOk_rzwun_1549{display:flex;align-items:center;gap:8px;background:#22c55e1a;border:1px solid rgba(34,197,94,.25);border-radius:8px;padding:10px 14px;font-size:.875rem;color:#22c55e}._closedNote_rzwun_1573{border-top:1px solid var(--border);padding-top:16px;color:var(--muted);font-size:.875rem;display:flex;align-items:center;gap:8px}